Terms and Conditions of Funbet Casino
These Terms and Conditions govern your use of funbet-aud.com, operated by Funbet Gaming N.V. under a Curaçao eGaming licence. By registering an account you accept every clause set out below, so please read them before you play.
Accepting Our Terms
These terms form a binding agreement between you and us. The agreement takes effect the moment you create an account, tick the acceptance box, or place your first wager on our platform, whichever comes first. If you do not agree with any part of this document, you must not register or continue to use our services.
Every time you log in, you confirm that you have re-read and accepted the version of these terms then in force. We display the date of the most recent revision at the top of this page, and continued play after an update counts as acceptance of the revised terms.
- Your account is personal to you and may not be transferred or sold.
- We may refuse service to anyone who breaches these terms.
- If any clause is held invalid, the remaining clauses stay in force.
- These terms prevail over any conflicting communication unless we state otherwise in writing.
Who Can Register With Us
You must be at least 18 years old, or the minimum legal gambling age in your jurisdiction if it is higher, to open an account with us. Registration is open to players from most countries, however we do not accept players residing in the United States, the United Kingdom, France, Spain, Italy, the Netherlands, Belgium, Denmark, Greece, Portugal, Lithuania, Iran, Iraq, Syria or North Korea.
One account per person, per household, per IP address and per payment method. Opening a second account to claim a bonus again is a serious breach of these terms and leads to confiscation of related winnings.
Before your first withdrawal we verify your identity under our KYC obligations. You must supply a government-issued ID document, proof of address and, where applicable, proof of ownership of the payment method used. Verification is typically processed within 24 to 72 hours, and we may request fresh documents at any time while your account is active.
Deposits, Withdrawals and Verification
We accept deposits via PayID, Neosurf, CashtoCode, Visa, Mastercard, Skrill, MiFinity, Jeton, Bitcoin, Ethereum, Tether, Litecoin and Dogecoin, with a minimum deposit of 20 AUD or equivalent. Withdrawals are processed through Visa, Mastercard, bank transfer, Skrill, MiFinity, Jeton, Bitcoin, Ethereum and Tether. E-wallet and crypto withdrawals are usually completed within 24 hours; cards and bank transfer take 1 to 3 business days.
We do not charge fees on deposits or withdrawals, though your payment provider might. Withdrawal limits apply per day and per week, and funds must be returned through the same method as the deposit where technically possible. A pending KYC check gates every first withdrawal, and we may hold funds until verification is complete.
An account with no login or transaction for 12 consecutive months is treated as dormant. We may apply a reasonable administrative fee to dormant accounts after notice to your registered email, and we will attempt to return any remaining balance to you first.
How We Run Bonuses
Bonus funds, free spins and promotional credits carry conditions that you must meet before winnings become withdrawable cash. Unless a specific promotion states otherwise, bonus wagering requirements must be completed within the validity period stated in the offer, after which the bonus and any winnings derived from it are forfeited.
While a bonus is active, the maximum bet per spin or round is capped at the limit stated in the promotion terms. Bets above the cap void the bonus and associated winnings. Certain games contribute at a reduced rate or not at all towards wagering, and playing excluded games during an active bonus voids the bonus.
- Bonus abuse, including low-risk betting patterns designed to farm wagering, voids all bonuses and winnings.
- Only one bonus may be active at a time unless we state otherwise.
- Promotions are limited to one claim per person, household and payment method.
- We may cancel or amend any promotion at our discretion, with notice where practical.
- Bonus terms sit alongside these terms and form part of the agreement.
Conduct We Do Not Permit
We reserve the right to close accounts, void wagers and confiscate balances where we detect prohibited conduct. Fraudulent activity includes chargebacks and payment reversals, use of stolen payment details, and providing false information during registration or KYC.
Technical abuse covers automated play through bots, scripting or external software, exploitation of software errors, and collusion with other players to gain an unfair advantage. Using a VPN or proxy to disguise your location and access our platform from a restricted country is also prohibited, and we apply geo-verification checks to detect it.
- Multiple accounts operated by one person or coordinated group.
- Deposit and withdrawal cycling designed to launder funds.
- Exploiting a promotional offer beyond its intended use.
- Sharing account credentials with third parties.
- Any activity that breaches applicable law in your jurisdiction.
Your Right to Set Limits
You can set daily, weekly and monthly deposit limits, loss limits and session reminders from your account settings at any time, and we apply reduction requests immediately. We are committed to noticing signs of gambling harm, and we may contact you with responsible gambling information if your play patterns concern us.
You may request a cool-off period or full self-exclusion from our platform by contacting support. During self-exclusion we close your account, remove you from promotional communications, and refuse any attempt to open a new account with us. For free, confidential support in Australia, call Gambling Help Online on 1800 858 858, available 24/7.
Closing Your Account and Complaints
You can close your account at any time by contacting our support team, subject to settlement of any open wagers and verification of your identity. We will return your withdrawable balance through your verified payment method. We may also close an account ourselves for breach of these terms, with written notice where circumstances allow.
If you have a complaint, contact our support team first via live chat or email, and we will acknowledge and investigate promptly. If the matter is not resolved to your satisfaction, you may escalate it to the management of Funbet Gaming N.V., and we will provide a final response with reasons. This agreement is governed by the laws applicable to our licence in Curaçao, and disputes that we cannot settle directly fall under that jurisdiction.
When We Change These Terms
We review and update these terms regularly to reflect changes in law, our licence conditions, our games and our payment arrangements. When we make a material change, we notify registered players by email or an in-platform message at least 7 days before the change takes effect, unless a shorter notice period is required for legal or security reasons.
Changes take effect on the stated effective date, and continued use of our platform after that date means you accept them. If you disagree with a material change, you may close your account before the effective date, and we will return your balance under the closure procedure above. Since our launch in 2019 we have kept this document current, and the version displayed on this page is always the one that applies to you.
Frequently asked questions
How old do I have to be to play at Funbet Casino?
You must be at least 18 years old, or the minimum legal gambling age in your jurisdiction if that is higher. We verify your age during KYC before your first withdrawal.
Can I open more than one account?
No. We permit one account per person, household, IP address and payment method. Additional accounts are treated as a breach of these terms and related winnings may be confiscated.
What happens to my account if I stop using it?
An account with no login or transaction for 12 consecutive months is classified as dormant. We will contact you first and may then apply an administrative fee to the remaining balance.
How do I self-exclude from the platform?
Contact our support team via live chat or email and request a cool-off period or permanent self-exclusion. We will close your account, stop promotional messages and refuse any new account attempts.
How will I know if the terms change?
We notify registered players by email or in-platform message at least 7 days before a material change takes effect, and the current version of these terms is always displayed on this page.